Unable to restore purchases on iOS

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kungfumassa
Posts: 1
Joined: Sat Feb 18, 2017 5:04 am

Unable to restore purchases on iOS

Post by kungfumassa » Sat Feb 18, 2017 5:07 am

Wondering if anyone has a suggestion on how to proceed. I've been hammering away at the "Restore purchases" button but it doesn't seem to have an effect. Game is on the latest version, I'm logged into the app store (I'm able to download updates, for example) and I've tried closing the game manually (double tap physical button, flick game away).

Have also tried these tips from Apple short of deleting and reinstalling the game because I don't want to lose my progress again: https://support.apple.com/en-us/HT204530

Any suggestions are appreciated.

Update: Sigh, also deleted and reinstalled the game. Still can't restore purchases.

Hityashan
Posts: 1
Joined: Sun Apr 09, 2017 3:29 am

Re: Unable to restore purchases on iOS

Post by Hityashan » Sun Apr 09, 2017 4:09 am

Have you tried contacting support from the game itself? I think they should be the one to resolve your problem.

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