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unable to reach Sean via email and ready to dispute charges

 
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gamecaster



Joined: 10 Jan 2010
Posts: 3

PostPosted: Sun Jan 10, 2010 12:54 am    Post subject: unable to reach Sean via email and ready to dispute charges Reply with quote

Does anybody know how to contact Sean? I can't download my games and I have sent several emails with no reply.
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TheKangaroo



Joined: 27 Jul 2005
Posts: 471
Location: Hamburg, Germany

PostPosted: Sun Jan 10, 2010 12:42 pm    Post subject: Reply with quote

Keep in mind Sean doesn't have a staff doing that sort of things for him, so please leave him a few weeks to reply. Also make sure to check your spam filter.
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gamecaster



Joined: 10 Jan 2010
Posts: 3

PostPosted: Sun Jan 10, 2010 7:33 pm    Post subject: Can't download Reply with quote

I appreciate the reassurance. I am not used to a site that accepts payment and then won't allow the download and my son is particularly disappointed. He wanted to give his dad a great Christmas present and now it looks like he was ripped off.

I am sympathetic to Sean's manpower limitations, but weeks? Seriously?
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Legacy



Joined: 17 Feb 2005
Posts: 652
Location: Wellsboro, PA, USA

PostPosted: Sun Jan 10, 2010 10:17 pm    Post subject: Reply with quote

Recently Sean's had a problem with his mail filtering out incoming mail from certain mail servers. If you can, try sending your request from a couple different mail services to give it a better chance of getting to him. I've personally never had it take more than ten days to get a response.
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gamecaster



Joined: 10 Jan 2010
Posts: 3

PostPosted: Sun Jan 17, 2010 10:33 pm    Post subject: Reply with quote

Thank you for the response Sean. I have been able to download the games and I look forward to playing them. Best of all my son's faith in the world is restored. (is that a good thing?) Confused Smile
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the space predator



Joined: 06 Feb 2009
Posts: 367
Location: Montréal

PostPosted: Mon Jan 18, 2010 12:22 am    Post subject: Reply with quote

maybe, I don't know
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